FAQs

Being one of the most well-received Sri Lanka all-inclusive hotels, we offer our patrons a well-rounded and unique holiday experience. If you have questions about our property and the services that we provide, Here on this page, our guests’ general and most frequently asked questions and answers have been provided; we hope it helps. If the FAQs do not answer your query, do reach out to us, for we are happy to get acquainted.

December through to April is the best to visit Negombo with its perfectly sunny weather and glistening ocean.

Approximately 21Km from the Bandaranaike International Airport to Club Hotel Dolphin.

Yes, we do. Please contact our team and we will arrange it for you.

Yes, we do. They are ever ready with exciting indoor & outdoor activities just for you.

Yes, we are “Safe & Secure” certified by the Sri Lanka Tourism Development Authority. You can find the certificate under our Safety Protocols section.

During the peak season (Dec 24th  – Jan 7th) cancellations are accepted within 14 days. During the off-peak season, cancellations are accepted within 5 days.

We accept debit and credit cards. The most widely used card types are Visa and Mastercard.