Frequently Asked Questions

Whether you’ve already decided to choose Browns Hotels & Resorts for your Sri Lankan getaway or are still thinking about it, we thought you might like to know the answers to some of the frequently asked questions. And of course, if you don’t find the answer to your question here, you can always give us a ring!

Don’t stuff your luggage with every little thing you need. Our hotels provide you with essential personal items, including toiletries and hair dryers.

Of course! If you feel like dining in the comfort of your room, we would be happy to arrange that for you.

With the current situation, we know that things can change at a moment’s notice, but not to worry, we are at your service. If you have a change of mind, just drop us an email or give us a call, and we would be happy to take care of everything for you. Details of the cancellation policy are attached to every booking confirmation – in case you’ve booked through a third party, you should check their cancellation policy.

Check-in and check-out times are respectively 2 pm and 12 noon

We accept cash, bank transfers, card payments.

We provide free Wi-Fi throughout our hotels, and the reception is excellent.

Yes, you do. Every room is equipped with a safe so that you don’t have to worry about the safekeeping of valuables.